Colorado Springs Family Practice
 
 
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Hours: Mon-Fri 7:30 AM - 5:00 PM | Sat-Sun – Closed
2960 N Circle Dr Ste 200 Colorado Springs CO 80909
 
 
 
 
 
 

Important Patient Information and Forms for Colorado Springs Family Practice in Colorado Springs, Colorado


Appointments

Colorado Springs Family Practice is always accepting new patients! Our facility is growing by the day, and we look forward to caring for you and your family. Our office is appointment-based, please contact us at 719-634-8891 to ensure that you are seen quickly. Please try to arrive 15 minutes or more before your scheduled time with any updated information, if need be. Please visit our forms page for the Patient Health History, Patient Update Form and Patient Health History forms. Bring these forms, filled out, along with a photo ID, insurance card and an updated medication list. Patients younger than eighteen years of age will need a waiver filled out and signed by their parent or legal guardian. That form is here: Minor Treatment Authorization.

Insurance

We accept most major insurance plans, including Medicare and Tricare. We also provide services for several of the large HMO plans in our area, and participate in many Preferred Provider Organizations.
Some of the of the plans we accept:
 
  • Aetna
  • Blue Cross Blue Shield- Anthem
  • Cigna
  • Colorado Choice Health Plan
  • Great-West
 
  • Humana
  • Humana Gold
  • Kaiser (NOT Select)
  • Kaiser Senior Advantage
 
  • United HealthCare
  • Mail Handlers
  • Medicare
  • Pacificare
 
  • Rocky Mountain Health Plans
  • Tricare
  • Secure Horizons
  • Worker's Compensation- Authorization Required
     
    If you do not see a health insurance plan on the list, please call our billing bepartment at 719-634-8891

    All co-pays are required at the time of service. If you do not have insurance, we accept Cash Pay patients.

    Payment Information

    Our goal at Colorado Springs Family Practice is to provide high quality, cost effective medical care. Our fees are based on quality of materials we use, in addition to our training and experience.
    Even having insurance there can be out of pocket expenses, deductibles and co-pays. We will try to assist in any situation and make the balance affordable.
    We accept payment by check, cash, debit and credit cards.
    Please contact our billing department if you have any questions regarding bills or payments at: 719-634-8891

    Prescriptions & Refills

    Prescription refills may be requested by calling your pharmacy or our office. Be sure to call at least one week before you run out of medication.
    For your safety, all medications taken on a regular basis for a chronic illness require regular follow-up visits before they can be refilled.
    Office visits are required for prescription and refill requests for antibiotics, pain medications, and other controlled substances. On-call providers cannot order refills for these medications after regular office hours.
    We are happy to provide our patients with medication samples when available and appropriate. However, we will only be able to dispense samples of medication at an office visit. We are also limited in the amounts that we can give in order to be able to provide samples for as many patients as possible.

    Diagnostic/Test Results

    Results of most Laboratory or other Diagnostic Tests will be available to you within ten days of the test date. In most cases, we will notify you of test results within that time or in cases requiring urgent notification, we will notify you sooner. If you have not received notification of results within 14 days, call us at 719-634-8891.
    Test results for lab work, X-rays, etc. are sent directly from the processing or service provider to the patient, usually within 10 days. If you have not received a report after 10 days, please notify our office.

    Emergency Care

    • In the event of a life-threatening emergency – call 911 or proceed to the nearest emergency room.
    • If you are not sure about the seriousness of a medical situation and feel that any delay is unacceptable, then proceed to the nearest emergency room.
    • If the situation is not severe, but requires attention while our office is closed, please call our office at 719-634-8891 and you will be directed to our on-call provider.
    • If you have a concern or question while our office is open, call the office and the provider will be in touch with you directly or through office personnel. If your provider feels it necessary, you may be asked to come in for a work-in appointment.

    Hospitalization

    To provide the best medical care in the event you require inpatient services, there will be a group of physicians who are hospitalists and focus strictly on inpatient or “in hospital” medicine. These are excellent physicians who work closely with Colorado Springs Family Practice to carefully coordinate care.

    Patient Forms